100% satisfaction guarantee

Terms of service

Last Revised on January 30, 2023

Welcome to the Terms of Service (“Terms”) for www.myrevea.com (the “Site”).

www.myrevea.com is a service of Compass Beauty Inc. ( “we,” “us,” or the “Company”).

These Terms govern your use of and access to the sites, content, applications, services, tools and features provided by us (collectively, the “Services”). The Services include, without limitation, the following websites: www.myrevea.com and app.myrevea.com (referred to herein as the “Site” or “Sites”). Please read these Terms carefully, as they include important information about your legal rights.

By using or accessing the Services, you signify that you have read, understand and agree to be bound by these Terms. For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.

Please note that Section 12 contains an arbitration clause and class action waiver. By agreeing to the Terms, you agree (a) to resolve all disputes with us through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) that you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt-out of arbitration as explained in Section 12.

1. Who may use these services

You must be 18 years of age or older and reside in the United States or any of its territories to use our Services. Children under the age of 18 are not permitted to use the Services. By using the Services, you represent and warrant that you meet all of these requirements.

2. Information disclaimer

Information and/or material provided on the Services is provided for general informational and/or educational purposes. The information provided on the Sites is provided “As Is,” without any warranty of any kind, including without limitation any representation or warranty as to its accuracy, completeness or fitness for any particular purpose or use.

Information on the sites is not provided as, nor should it substitute for medical advice.

If you are seeking medical advice you are urged to consult with your physician or other licensed healthcare professional.

If you believe that you may have a medical emergency, you should contact your physician or call 911, immediately.

No information provided on the Sites is intended to make or imply any drug claims for the treatment of any disease or health condition, or to make any comparison or implied claims against any FDA approved interventions for any disease or health condition. No information provided on the Sites should be used in the diagnosis of any disease or health condition. For diagnosis of any disease or health condition, you should consult your physician or licensed healthcare professional.

Information included on the Sites may be derived from reviews of relevant scientific and medical literature, from Revea’s advisors, and/or from Revea’s own research findings and clinical studies, and may reflect interpretations of the authors, advisors and Revea personnel. There may always be varying opinions, interpretations and conclusions reached by others based upon the same, similar or different research.

While Revea will endeavor to keep the information on the Sites current and consistent, information may become outdated over time, or superseded by subsequent disclosure. The Sites may include technical or other inaccuracies, inconsistencies or typographical errors. Revea assumes no liability for accuracy, completeness or usefulness of the information contained on the Sites. Changes may be periodically added to the information and these changes will be incorporated in new editions of the Site.

3. User accounts

Creating and Safeguarding your Account. To use certain of the Services, you may need to create an account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account by logging into your Account on the Sites. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at [email protected] if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account.

4. Location of our privacy policy

Our Privacy Policy describes how we handle the information you provide to us when you use our Services. For an explanation of our privacy practices, please visit our Privacy Policy

5. Rights we grant you

5.1. We reserve the right, with or without notice, to limit the Services that you may access, and to cancel or reduce the quantity of any products to be provided to you that we believe, in our sole discretion, may result in the violation of these Terms or our Purchase Terms and Conditions.

5.2. Restrictions on Your Use of the Services. You may not do any of the following, unless laws prohibit these restrictions or you have our written permission to do so:

  • download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services;
  • use, reproduce or remove any copyright, trademark, trade names, slogan, logos, images, service marks or other proprietary notations displayed on or through the Services;
  • exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation;
  • use the Services in any manner that could disable, overburden, damage, disrupt or impair the Service or interfere with any other party’s use of the Services or use any device, software or routine that causes the same;
  • attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Service;
  • circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;
  • use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;
  • introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
  • use the Services for illegal, harassing, unethical, or disruptive purposes;
  • violate any applicable law or regulation in connection with your use of the Services; or
  • use the Services in any way not expressly permitted by these Terms.

6. Ownership and content

Ownership of the Services. The Services and their content, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. Other than with respect to User Content (as defined below), you agree that Revea and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.

Ownership of Trademarks. The Revea name, the Compass Beauty name, the Revea logo, the Compass Beauty logo and all related names, logos, product and service names, designs and slogans are trademarks of Revea or its affiliates or licensors and no use, copying, reproduction or transmission of such trademarks is permitted without our express written consent. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Ownership of Feedback. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of Revea and Revea may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to Revea any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.

Material Provided to Revea - Your Proprietary Rights

User Content. Revea does not claim ownership of the User Content you provide to Revea (including feedback and suggestions) or post, upload, input, or submit to the Service. Unless otherwise specified, you retain copyright and any other rights you already hold over User Content that you create and submit, post, or display on or through the Services. However, by submitting, posting, or displaying User Content, you give Revea, its affiliated companies, sublicensees and successors and assigns a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display, distribute, reproduce, edit, reformat, and create derivative works from any User Content that you submit, post, or display on or through the Services. You acknowledge and agree that this license includes a right for Revea to make such User Content available to other companies, organizations, or individuals with whom Revea has relationships, and to use such User Content in connection with the provision of those services.

You understand that Revea, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your User Content over various public networks and in various media; and (b) make such changes to your content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services, or media. You acknowledge and agree that this license shall permit Revea to take these actions. You represent and warrant to Revea that you have all the rights, power, and authority necessary to grant the above license.

Biological and/or Self-Reported Information. Disclosure of individual-level bio informatic Information and/or self-reported Information to third parties for Research purposes will not occur without explicit consent. Note that Revea cannot control any further distribution of Biological and/or Self-Reported Information that you share publicly on the Revea website. You acknowledge and agree that you are responsible for protecting and enforcing your rights and that Revea has no obligation to do so on your behalf.

Your skin assessment sample, once submitted to and analyzed by us, is processed in an irreversible manner and cannot be returned to you. Any biological information from your sample remains your information, subject to rights we retain as set forth in these TOS. You understand that you should not expect any financial benefit from Revea as a result of having your biological information processed; made available to you; or, as provided in our Privacy Statement and these TOS, shared with or included in aggregated biological and self-reported Information shared with any research collaborator.

Waiver of Property Rights. As stated above, you understand that by providing any sample, having your skin assessment information processed, accessing your skin assessment Information, or providing self-reported information, you acquire no rights in any research or commercial products that may be developed by Revea or its collaborating partners. You specifically understand that you will not receive compensation for any research or commercial products that include or result from your biological information or self-reported Information.

7. Third party services and materials

Material Posted Through The Service. Revea will not, at all times, control any of the User Content posted via the Service and, as such, does not guarantee the accuracy, integrity, or quality of such non-Revea content. You understand that by using the Services, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will Revea be liable in any way for any non-Revea content, including, but not limited to, any errors or omissions in any such content, or for any loss or damage of any kind incurred as a result of the use of any such content posted, emailed, or otherwise transmitted via the Services.

You acknowledge that Revea and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, review, filter, modify, refuse, or move any content that is available via the Services. Without limiting the foregoing, Revea and its designees shall have the right to remove any content that violates the TOS or is deemed by Revea, in its sole discretion, to be otherwise objectionable. You acknowledge and agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

8. Mobile messaging service

The Revea mobile message service (the "Mobile Service") is operated by Revea. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Revea’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Revea through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Mobile Service-related messages may include cart abandonment reminders, order updates, account updates, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, education, announcements, giveaways, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Revea. Your participation in this program is completely voluntary.

We do not charge for the Mobile Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Mobile Service at any time. Text the single keyword command STOP to +18445041609 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Revea mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445041609 or email [email protected]

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Mobile Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Mobile Service.

9. Disclaimers

Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis, without any warranty of any kind. Without limiting the foregoing, to the maximum extent permitted under applicable law, Revea, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Revea Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The Revea Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) the operation or compatibility with any other application or any particular system or device; (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis; and (e) the deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services. No advice or information, whether oral or written, obtained from the Revea Entities or through the Services, will create any warranty or representation not expressly made herein.

10. Limitations of liability

To the extent not prohibited by law, you agree that in no event will the revea entities be liable (a) for damages of any kind, including direct, indirect, special, exemplary, incidental, consequential or punitive damages (including, but not limited to, procurement of substitute goods or services, loss of use, data or profits, business interruption or any other damages or losses, arising out of or related to your use or inability to use the services), however caused and under any theory of liability, whether under these terms or otherwise arising in any way in connection with the services or these terms and whether in contract, strict liability or tort (including negligence or otherwise) even if the revea entities have been advised of the possibility of such damage, or (b) for any other claim, demand or damages whatsoever resulting from or arising out of or in connection with these terms or the delivery, use or performance of the services. some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. the revea entities’ total liability to you for any damages finally awarded shall not exceed the amount of one hundred dollars ($100.00), or the amount you paid the revea entities, if any, in the past six (6) months for the services (or products purchased on the services) giving rise to the claim. the foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

11. Indemnification

By entering into these Terms and using the Services, you agree that you shall defend, indemnify and hold the Revea Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these Terms, the Purchase Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) any unauthorized use of the Services; (d) Your Content, or (e) your negligence or willful misconduct.

12. Arbitration and class action waiver

Informal Process First. You agree that in the event of any dispute between you and the Revea Entities relating in any way to these Terms or your use of the Services, you will first contact Revea and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action.

Arbitration Agreement and Class Action Waiver. After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to your use of the Services, will be resolved by arbitration. You and the Revea agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under the Terms will take place on an individual basis – class arbitrations and class actions are not permitted. You understand that by agreeing to the Terms, you and Revea are each waiving the right to trial by jury or to participate in a class action or class arbitration. Notwithstanding the foregoing, you and Revea will have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court and your claim remains on an individual, non-representative and non-class basis. An arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law.

Costs of Arbitration. Payment for any and all reasonable JAMS filing, administrative and arbitrator fees will be in accordance with the JAMS Rules. If the value of your claim does not exceed $10,000, Revea will pay for the reasonable filing, administrative and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose.

Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to [email protected] or to the U.S. mailing address listed at the bottom of this Agreement. The notice must be sent to Revea within 30 days of your registering to use the Services or agreeing to these Terms, otherwise you shall be bound to arbitrate disputes in accordance with these Terms. If you opt-out of these arbitration provisions, Revea also will not be bound by them.

13. Additional provisions

SMS Messaging and Phone Calls. Certain portions of the Services may allow us to contact you via telephone or text messages. You agree that Revea may contact you via telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with your use of the Services, including for customer service purposes. You understand that you are not required to provide this consent as a condition of purchasing any products. You also understand that you may opt out of receiving text messages from us at any time, either by texting the word “STOP” to +1.833.686.4686 using the mobile device that is receiving the messages, or by logging into our Account and updating your preferences. If you do not choose to opt out, we may contact you as outlined in our Privacy Policy.

Updating These Terms. We may revise these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms, with such new Terms taking effect on the date of posting, or such later date as may be specified in the updated Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Revea website. You should review these Terms every time you use the Site because they are binding on you. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HERE, DO NOT ACCESS OR USE THE SITE. Your continued access or use of the Services following the posting of any changes to the Terms constitutes your acceptance of the modified Terms. Your use of any other Services, as well as your accessing or ordering of any investigational and/or commercial products from any Services may be subject to additional terms and conditions. In the event of any inconsistency between such additional terms and conditions and these general Terms, these Terms shall govern.

Termination of License and Your Account. If you breach any of the terms of these Terms, all licenses granted by Revea will terminate automatically. Additionally, Revea may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If Revea deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. In the event of Account deletion for any reason, Revea may, but is not obligated to, delete any of Your Content. Revea shall not be responsible for the failure to delete or deletion of Your Content. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of this Agreement by Revea or you. Termination will not limit any of Revea’s other rights or remedies at law or in equity.

Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to Revea for which monetary damages would not be an adequate remedy and Revea shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.

California Residents. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.

Severability. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Miscellaneous. These Terms and the licenses granted hereunder may be assigned by Revea but may not be assigned by you without the prior express written consent of Revea. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. The Terms are governed by the laws of the State of California, without regard to conflict of laws rules. Except as otherwise expressly provided in these Terms, all arbitration and other litigation of any dispute between you and Revea related to these Terms shall be located in San Francisco, California.

How to Contact Us. You may contact us regarding the Services or these Terms by e-mail at [email protected]